For any claims, please contact Gwenola Chambon – Head of FIDEPPP / FIDEPPP2 – – 21 quai d’Austerlitz, 75013 Paris.

We will acknowledge receipt of your claim within a maximum of 10 business days from receipt of the claim, unless the response itself is delivered within this timeframe.

Otherwise, we will reply within a maximum of 2 months from the date your claim is received, except in the event of duly justified special circumstances.

In case of disagreement with the response provided by Mirova, you may contact the Autorité des Marchés Financiers’ Ombudsman by writing to:

Mrs. Marielle Cohen-Branche
Médiateur de l’AMF
Autorité des Marchés financiers
17 place de la Bourse
75082 PARIS CEDEX 02

Or by sending an email by clicking here 

We also remind you that you may consult the Autorité des Marchés Financiers’ mediation charter.